100% guaranteed satisfaction
We want you to be happy with our products...
In the rare event that you are unsatisfied with your order, you have the choice of having the goods re-produced or receiving a refund or credit.
For an item to be re-produced, refunded or credited, please contact glasstrophies.com.au customer service within 7 days of receiving the goods to organise a Return authority.
Please complete the return authority and return it with the goods in question.
Unfortunately return postage cannot be refunded unless the return is due to a fault in the manufacturing process.
For further information please refer to our refund policy.
Unlike other trophy suppliers that try to be everything to everyone, at Glasstrophies.com.au we specialise in glass presentation pieces. Whether you are after a Glass award or trophy, a glass paperweight or a prestigious corporate gift, the team at glasstrophies.com.au can offer you the highest quality products, delivered on time and on budget. From our budget glass trophies all the way up to our custom glass awards, our extensive range and buying power ensures you will always get the right award for the right price.
Hi, I need to send you this to express my sincere appreciation, for the fantastic job you have done for me. I had trouble doing this online due to my businesses security protocols, but was able to do it over the phone and via email. Your phone support was impeccable, and for it to arrive on my doorstep 2 days later was unbelievable. Thank you to everyone involved in such a positive online experience, I will defiantly be a retu ...
Good morning team, My order has arrived this morning I just wanted to say a huge thankyou You guys are amazing, and they are just beautiful I will be in touch to place more orders prior to Christmas Regards Shelley H
We just wanted to say thank you for the beautiful crystal that you made of our daughter (the ballerina) She presented it to her ballet teacher today and we are all delighted with the result, thanks again William
Greetings, I just wanted to thank you for your great customer service regarding this order. The crystal looks fantastic. Thank you again and I look forward to dealing with you again very soon. Regards, Geoff Z
Thank you the crystal is beautiful. Kerrie